Trying to log in for the first time but i always get an error and my ip gets banned everytime

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Warg0d
Posts: 1
Joined: 14 May 2020 11:54

Trying to log in for the first time but i always get an error and my ip gets banned everytime

#1 » Post by Warg0d » 14 May 2020 16:13

im putting in my Game Account Username and also my game account password and i still cant get on and my ip gets banned, why does it do this?

https://i.imgur.com/JntCQ6s.png

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Axis
Senior Game Master
Posts: 496
Joined: 17 Oct 2018 21:38
Location: TrueWoW & PrimalWoW
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Re: Trying to log in for the first time but i always get an error and my ip gets banned everytime

#2 » Post by Axis » 14 May 2020 16:21

Warg0d wrote:
14 May 2020 16:13
im putting in my Game Account Username and also my game account password and i still cant get on and my ip gets banned, why does it do this?

https://i.imgur.com/JntCQ6s.png
You have 7 failed logins due to incorrect information being entered.
Come and submit a ticket in the #support channel on our Discord server.
It's on the right-hand side of the front page: https://truewow.org/
We'll gladly sort this out for you.
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“The only thing necessary for the triumph of evil is for good people to do nothing.” - Edmund Burke.

User avatar
Axis
Senior Game Master
Posts: 496
Joined: 17 Oct 2018 21:38
Location: TrueWoW & PrimalWoW
Contact:

Re: Trying to log in for the first time but i always get an error and my ip gets banned everytime

#3 » Post by Axis » 14 May 2020 17:04

Resolved via Discord ticket by Dymond.
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“The only thing necessary for the triumph of evil is for good people to do nothing.” - Edmund Burke.

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